11/13/2026

N. WISCONSIN - Frontier landline customers in Vilas and Oneida counties are being notified that traditional copper phone service is being phased out, potentially starting on Monday. Verizon, which owns Frontier, says customers will not lose service until a working replacement is available. Five affected wire centers are in Vilas County, with additional locations in Oneida County. Local officials are raising concerns about unreliable cell coverage and continued access to 911, particularly for elderly residents and rural households. Verizon says most customers will be offered wireless replacements, with battery backups lasting up to 24 hours. About 5% will have fiber service available. Oneida County officials are asking Verizon to delay the transition to ensure all affected residents are notified.